frequently asked questions

You can book online through our booking link, call the salon or visit us in person. Online booking is the fastest way to reserve your spot.

We are located in the Sud Ouest area of Montreal, in Verdun on Wellington Street.  We are easily accessible by metro and by car.

Casse-Tête offers haircuts, barbering, beard grooming, styling, touch ups, creative & colour services. Whether you're looking for a classic cut, a bold transformation or ongoing colour maintenance, our team works with all hair types, textures and lengths.

We have 24h cancellation policy, if ever you need to cancel or change your booking we need 24 hour notice. If you cancel your appointment the day of, you will be charged 50% of your missed appointment.If you're running late, please call the shop.  If you arrive more than 15 minutes late or do not show whatsoever, we reserve the right to cancel your appointment as we no longer have adequate time to do our job. In the event of this, you will be charged 100% of the appointment at your next booking.  That said, we totally understand that life happens and some things are out of your control. Communication goes a long way. Let us know the situation, if it’s not a regular occurrence we’re happy to adjust.

We offer everything from classic barber cuts and fades to long layered haircuts, mullets, shags, creative cuts and colour transformations. Our stylists tailor every haircut to your hair type, lifestyle and personal style rather than following a one-size-fits-all approach.

Casse-Tête combines barbering and hairdressing under one roof, allowing our team to focus on the haircut that best suits you rather than fitting you into a traditional category. We believe great hair starts with listening, understanding your goals and creating a style that feels like you.

Walk-ins are welcome when possible, but appointments are recommended to secure your preferred time.

Absolutely. Our team is experienced with straight, wavy, curly and coily hair, as well as everything from short fades to long layered cuts. Every appointment starts with understanding your hair, your style and what you're hoping to achieve.

Yes. Creative hair is one of our specialties. We love alternative cuts, mullets, shags, textured styles, bold colour, modern barbering and unique transformations. Whether your style is subtle or expressive, we'll work with you to create something that feels authentic to you.

Yes. Our barbers provide professional beard trims, shaping and short beard styling. We are known for precise line work and clean finishing.

We primarily serve Sud-Ouest Montreal including Saint-Henri, Little Burgundy, Pointe-Saint-Charles, Griffintown and Verdun, but clients visit us from all over the city.

Yes. Our services are priced according to the time, technique and complexity of the appointment, not by gender.

Most services take 30 to 60 minutes depending on hair length, style complexity and finishing work.

Yes, when available. Check our online booking platform for last-minute openings.

Yes. Our barbers and stylists are comfortable working with straight, wavy, curly and coily hair types.

We accept major credit cards, debit and Google Pay.

Yes. We are near several bus routes and close to the De l'Église metro station on the green line.

Yes. If you're planning a major change, creative colour or a completely new look, we recommend booking a consultation first. It's a chance to discuss your ideas, assess your hair and build a plan together before your appointment.

Yes. We offer styling services for events, photoshoots and special occasions.

Yes. Our team offers both barbering and hairdressing services, including fades, beard grooming, long haircuts, creative cuts, styling and colour. We work with all hair types and tailor each service to the individual rather than following traditional salon or barbershop categories.